Number of Posts: 70
Mode of Engagement: Walk-in Interview
Consolidated Remuneration: The selected candidates will receive a monthly salary of Rs. 30,000/-, including statutory deductions. In addition, they will receive a daily allowance of Rs. 350/- for duty on-board in trains, lodging charges of Rs. 240/- if night stay is involved at outstation, and NHA at Rs. 384/- per NH if worked on National Holidays. Medical Insurance of Rs. 800/- per month will also be provided, which can be reimbursed on submission of valid documents.
Essential Qualification & Experience: The candidates should have a Full-time B.Sc. in Hospitality and Hotel Administration from a Central or State Institute of Hotel Management (CIHM/SIHM/PIHM) affiliated to National Council of Hotel Management and Catering Technology/UGC/AICTE/Govt. of India, or BBA/MBA (Culinary Arts) from Indian Culinary Institutes under Ministry of Tourism, or B.Sc. Hotel Management and Catering Science from Govt. recognized Universities affiliated to UGC/AICTE/Govt. of India, or M.B.A. (Tourism and Hotel Management) from Govt. recognized Universities affiliated to UGC/AICTE/Govt. of India. They should have a minimum of 2 years of experience in the relevant field.
Upper age limit as on 01.04.2023: The upper age limit for UR candidates is 28 years. Age relaxation is available for SC/ST-5 yrs., OBC-3 yrs., Ex-Service Men-up to the extent of service rendered in defence plus 3 yrs., Differently abled-10 yrs.
Place of Posting: The selected candidates may be posted in Northeast States/West Bengal/Bihar & Jharkhand State. However, they may be transferred/posted anywhere in India at the discretion of IRCTC.
Selection Process:
Candidates are advised to fill in the Application Form (attached with this advertisement) complete in all respects. The complete Application Form has to be submitted at the Venue of the Interview for verification along with original documents, one set of attested copies of required documents (i.e. caste, education & experience) and three recent passport size photographs.
Interview will be conducted based on the credentials of the candidates. Based on performance in the personal interview the candidates will be selected and the offer of engagement shall be issued to the suitable candidates in the order of merit and number of vacancies and will be subject to verification of antecedents.
Scope of work:
- Will be responsible for supervision/monitoring of food production, quality, services in nominated mobile/static catering units.
- To ensure compliance with company policies and standard hospitality procedures/practices.
- To ensure proper men & material for nominated mobile/static catering units.
- To resolve customer/passenger care related issues and effective complaint management.
- To collect feedback, analysis and course correction.
- To ensure implementation of statutory compliance or regulations as applicable.
- To supervise & educate staff in efficient upkeep of equipment and devices.
- To coordinate with various departments, offices and business partners.
- Any other responsibility given by IRCTC from time to time.
| Institute/Venue | Address of Venue | Dates of Walk-in-Interview |
| SIHM/Durgapur | Jemua Road, Aahoron Building,
West Bengal: 713206 |
11/04/2023 |
| Hotel Polo Floatel Kolkata | 10 Strand Road, BBD Bag, Kolkata-700001. | 17/04/2023 Advertisement
& 18/04/2023 |
| BNR Ranchi Hotel | Station Road, Sri Ram Toly, Ranchi
Jharkhand-834001 |
25/04/2023 |
| IHM/Gangtok | Sajong, Rumtek,
Ranipol, Gangtok, Sikkim-737135 |
09/05/2023 |
| IHM/Guwahati | Upper Hengrabari, Chachal, Barbari, Opposite Doordarshan Quarters, Guwahati – 781036, | 11/05/2023
& 12/05/2023 |
| IHM/Hajipur | Hajipur, National Highway 19, Hajipur, BR 844101 | 16/05/2023
& 17/05/2023 |